Many AI chatbots such as ChatGPT and Claude are undergoing significant errors with their backend and server systems. This problem, which first started on March 24, 2025, seems to be universal as users from different services and platforms all around the world are facing issues.
Reasons for the Current Issues
- Server Overload: A substantial amount of users are flooding the systems with requests leading many to view “Internal Server Error” messages. The systems face problems where they can’t manage the requests adequately due to an unexpected activity boost or the server is just not powerful enough for the number of users.
- AWS Bedrock Limitations: Certain services such as GitHub Copilot integrated with Claude 3.7 or Cursor AI have reported problems stemming from the AWS Bedrock capacity limits. This implies that the cloud foundation is grappling for whether or not they can support the increased volume of traffic being experienced.
- Ongoing Updates and Fixes: These companies may very well be attempting to deploy or create updates or fixes which could influence the service negatively while applying changes. GitHub recently had to disable some functionality within Claude 3.7 due to unreliability so clearly these “fixes” don’t work as well as intended.
- Potential DDoS Attacks: Though not a DDoS attack by definition, it is interesting to think about the possibility of a coordinated Denial of Service assault on numerous AI services at once, as they all seem to be malfunctioning simultaneously.
Impact on Users
- Users are experiencing various error messages, including “500 Internal Server Error,” “529 Overloaded,” and other connectivity issues.
- Some platforms have temporarily lost access to certain AI models or features.
- Response times have increased significantly for some services, with latency reported to be worse than in previous weeks.
Recommendations for Users
Be Patient: Given the widespread nature of the issues, it’s likely that the companies are aware and working on resololutions.
Try Alternative Services: If one AI service is down, consider using a different platform temporarily.
Reduce Feature Load: For services like Claude, try disabling some features (e.g., web search) to potentially improve performance.
Check Official Status Pages: Keep an eye on the official status pages of the AI services for updates on the situation.
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